The salon where clients keep coming back - some for over ten years

There are salons you try once and forget. Beauty at Tranquility isn't one of those.

Michelle Leeson runs it from a purpose-built salon at 125 High Road East - quiet, professional, the kind of place where you notice people aren't rushing. Gemma, who founded it, still comes in and still does treatments. That says something about the place, even if nobody puts it on a sign.

The team are all NVQ Level 3 qualified. They do massages, nail work, lashes, brows - the full range. But the detail clients mention most isn't a treatme…